We use one of two preferred couriers including Australia Post and TNT Express. All orders are sent with tracking (excluding samples) and require signature on delivery.
We recommend you include an address that you will be able to sign for at time of delivery, in most cases our clients will include their work address.
If you wish to opt for ‘authority to leave’ please note HTM Creative Designs take no responsibility for any stolen items that are left unattended. Please note that once items leave our studio, we take no responsibility for delayed transit times
and any loss or damages.
Shipping Times Australia
- All items will be processed via Australia Post or TNT Express which generally takes 3-6 business days.
- Tracking will be provided (excluding samples)
Shipping Times International
- All items are sent via Australia Post International. Dependant on location generally order take between 7-14 business days.
- For all larger items, please email us for a postage quote.
- Please note international shipments are subject to taxes and duties, and are the responsibility of the client placing an order. HTM Creative Designs is not liable for any cost by customs.
- We recommend checking your local customs service before placing an order.